Privacy Policy

Last Updated: October 31, 2024

Introduction

I, AKology LLC DBA Learning Re-Engineered (referred to as “I,” “me,” or “my”), respect your privacy. This Privacy Policy Statement (“Privacy Policy”) describes the ways I collect information from and about you (the “user,” “you,” or “your”), how I use the information, and your privacy rights. This Privacy Policy applies to all personal information processed by me when you access my website, use my services, or interact with me in any other way.

By accessing my website or using my services, you agree to this Privacy Policy.


1. Information I Collect

1.1 Personal Data
I may collect personal information about you such as your name, contact information, payment details, and other data that may identify you when you:

  • Register for an account or use my services.
  • Interact with me via email or other communications.
  • Purchase tutoring services or resources.
  • Access my website or use my services.

1.2 Automatically Collected Information
When you use my website, I may automatically collect certain information about your device and usage, including:

  • Your IP address, browser type, device type, and operating system.
  • Pages you visit and the links you click.
  • Information collected through cookies, pixels, and similar tracking technologies.

1.3 Children’s Privacy
I take special precautions to protect the privacy of children under 13. I do not knowingly collect or store personal information from children under 13 without parental consent. Parents can review their child’s information or request its deletion by contacting me.


2. How I Use Your Information

I use your information for the following purposes:

  • To Provide and Improve Services: Process transactions, provide customer support, and enhance my services.
  • Communications: Send emails related to your account, appointments, updates, and review reminders.
  • Review Reminders and Verified Reviews: For users who purchase products or services, I may send review requests after a set period. Verified reviews appear with a “verified purchase” badge, and I may track email opens and interactions to assess the effectiveness of review requests.
  • Marketing: Send newsletters, updates, and promotional offers with your consent.
  • Personalization: Customize your website experience and offer relevant content.

3. Sharing Your Information

I will not sell your personal information. However, I may share your information under the following circumstances:

3.1 Service Providers
I may share your information with trusted service providers, including WooCommerce (for managing purchases and review requests), TutorBird, PayPal, KoalaGo, MobyMax, and IXL, to process payments, manage tutoring sessions, or provide other services necessary for delivering my tutoring services. These providers are required to protect your data and use it only for designated purposes.

3.2 Legal Compliance
I may share your information to comply with legal obligations or protect my legal rights.

3.3 Third-Party Resources
My website may include links to third-party websites for educational resources, including affiliate links to Amazon. I am not responsible for the privacy practices of these third parties, and I encourage you to review their privacy policies.


4. Cookies and Tracking Technologies

I use cookies and similar tracking technologies to enhance your experience on my website. These technologies help me:

  • Remember your preferences.
  • Track usage and performance data.
  • Provide personalized content.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of my website.


5. Data Security

I use industry-standard security measures to protect your personal data. While I strive to ensure the security of your information, no method of transmission over the internet is completely secure. Therefore, I cannot guarantee its absolute security.


6. Your Privacy Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of receiving promotional emails by clicking the “unsubscribe” link in the email.
  • Request the restriction of processing your personal information.

To exercise any of these rights, please contact me using the contact details below.


7. Data Retention

I will retain your personal information only for as long as necessary to provide my services or comply with legal obligations. After that, I will securely delete or anonymize your data.


8. International Data Transfers

If you access my website or services from outside the United States, please be aware that your information may be transferred to and stored in the United States. By using my services, you consent to such transfers.


9. Changes to this Privacy Policy

I may update this Privacy Policy from time to time. If I make material changes, I will notify you by updating the “Last Modified” date at the top of this policy. Your continued use of my services after any changes constitutes your acceptance of the updated policy.


10. Contact Information

If you have any questions or concerns about this Privacy Policy or how I handle your information, please contact me at:

AKology LLC DBA Learning Re-Engineered
1320 Central Park Blvd, Suite #200
Fredericksburg, VA 22401
Email: admin@onlinereadingandwritingtutor.com